Archive for September, 2015

Annual MCCA Award Winners

Posted by on September 1st, 2015

Canada Drugs recently participated in the Manitoba Customer Contact Association’s annual MCCA Awards, which celebrate excellence in the contact center industry. Each member nominates their top performers, and the following are Canada Drugs winners:

Representative of the Year

Eden always brings a smile and a positive attitude that positively affects those around him. That attitude is passed on to our patients, as one of them said, “Eden is a jewel and he helped me so much. Eden was very professional with a slight sense of humor which made him wonderful to work with.”
Representative of the Year

Partner of the Year

Candace is the Trainer at Canada Drugs. Candace truly walks the talk when it comes to a positive attitude and professionalism and this shows in her students.
Partner of the Year

Leader of the Year

Jeff believes in his team’s strengths and their ability to do greater things. His positive leadership style has made it easier for him to coach and develop his agents, who consider him to be very supportive and fair.Leader of the Year